Privacy Policy
1. Privacy Policy
Effective Date: July 24, 2026
MedUltra Learning, LLC (“MedUltra Learning,” “MedUltra CPR,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for training, purchase products, or otherwise interact with our services.
Information We Collect
Depending on your interaction with us, we may collect:
Personal Information
- Name
- Email address
- Telephone number
- Mailing or billing address
- Employer or organization
- Course registration information
- Certification information
- Instructor information
- Documents voluntarily submitted for course verification
Payment Information
Payments are processed securely through third-party payment processors. MedUltra Learning does not store complete credit card or debit card numbers.
Website Information
We may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Website usage
- Pages visited
- Referral information
How We Use Your Information
We use information to:
- Register students
- Schedule classes
- Process payments
- Issue certifications
- Verify certifications
- Respond to customer service requests
- Provide technical support
- Send registration confirmations
- Send class reminders
- Communicate schedule changes
- Assist instructors
- Improve website performance
- Maintain legally required records
Information Sharing
We respect your privacy.
Data Sharing
- Customer data is not shared with 3rd parties for promotional or marketing purposes.
- We do not transfer or share consumer personal data with external organizations except with service providers necessary to deliver our services, under contractual confidentiality obligations, or when required by law.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
We may share information only as necessary to operate our business, including:
- Payment processors
- Certification organizations (AHA, ARC, HSI/ASHI when applicable)
- Shipping providers
- Website hosting providers
- Scheduling software providers
- Technology providers
- Government agencies when legally required
These providers are permitted to use your information only to provide services on our behalf.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information, including encrypted communications, secure payment processing, and restricted employee access.
Data Retention
We retain records only as long as necessary for business operations, certification requirements, legal obligations, dispute resolution, and regulatory compliance.
Children’s Privacy
Our website is intended primarily for adults. We do not knowingly collect personal information from children under thirteen without appropriate parental or guardian consent.
Your Rights
You may request access to, correction of, or deletion of your personal information where permitted by law.
Requests may be directed to: info@medultralearning.com
Contact
If you have questions about the privacy policy or our messages, contact MedUltra Learning, LLC at:
Email: info@medultralearning.com or Phone: (919) 998-8490
Website: https://www.medultralearning.com
2. SMS Messaging Terms & Conditions
Effective Date: July 24, 2026
MedUltra Learning, LLC provides SMS messaging solely for customer support and informational communications.
Messages may include:
- Responses to customer questions
- Registration confirmations
- Course reminders
- Schedule updates
- Location assistance
- Technical support
- Certification assistance
- Instructor communications
- Other service-related communications requested by the customer
We do not send promotional or marketing SMS messages through this messaging program.
By voluntarily providing your mobile telephone number through our website, registration forms, scheduling platform, customer support interactions, or other business communications, you consent to receive informational text messages regarding services you have requested.
MedUltra Learning LLC Messaging Terms and Conditions
- The messaging program consists of general conversational messaging to answer questions and provide support to customers.
- You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message confirming your opt-out. After that, you will no longer receive SMS messages unless you provide new consent.
- If you are experiencing issues with the messaging program, reply HELP or contact us directly at info@medultralearning.com.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply. Message frequency varies depending on customer interactions and requested services. Contact your wireless carrier with questions regarding your messaging plan.
- If you have questions regarding privacy, please review our Privacy Policy.
MedUltra Learning LLC Terms and Conditions / Privacy Policy
MedUltra Learning LLC Respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data
Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
Data Usage: We use your data solely for general conversational messaging to answer questions and provide support to customers.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Contact MedUltra Learning LLC at (919) 930-3104, (919) 767-5386, (919) 761-8106 or info@medultralearning.com for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to info@medultralearning.com or (919) 930-3104, (919) 767-5386, (919) 761-8106. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
Carrier Non-Liability Carriers are not liable for any delayed or undelivered messages
Non-Sharing Clause: Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates. Information sharing to subcontractors in support services, such as customer service providers, is permitted.
3. Terms of Use
Effective Date: July 24, 2026
Welcome to MedUltra Learning, LLC.
By accessing this website, registering for training, purchasing products, or using our services, you agree to these Terms of Use.
Services
We provide:
- CPR training
- First Aid training
- BLS
- ACLS
- PALS
- Instructor development
- Emergency preparedness education
- AED sales
- Medical training equipment
- Related educational services
Eligibility
You must be at least 18 years old or have permission from a parent or legal guardian.
Registration
You agree that all information submitted during registration is accurate.
Payments
Payments are securely processed through approved third-party payment processors.
Refunds and cancellations are governed by our separate Refund & Cancellation Policy.
Certifications
Certification is awarded only after successful completion of all required course components established by the certifying organization.
Registration does not guarantee certification.
Product Sales
Product descriptions are believed to be accurate but may change without notice.
Manufacturer warranties apply where applicable.
Intellectual Property
All website content, graphics, logos, photographs, videos, forms, educational materials, and branding remain the property of MedUltra Learning, LLC unless otherwise stated.
No content may be copied or redistributed without written permission.
Limitation of Liability
To the fullest extent permitted by law, MedUltra Learning shall not be liable for indirect, incidental, special, or consequential damages arising from use of this website, products, or services.
Governing Law
These Terms shall be governed by the laws of the State of North Carolina.
Venue shall lie in the appropriate state or federal courts located in North Carolina, unless otherwise required by law.
Changes
We may update these Terms from time to time.
Continued use of our website constitutes acceptance of those changes.
4. Cookie Policy
Effective Date: July 24, 2026
MedUltra Learning uses cookies and similar technologies to improve website performance and user experience.
What Are Cookies?
Cookies are small text files placed on your device that help websites function properly and remember user preferences.
Types of Cookies
Essential Cookies
Required for website functionality including:
- Registration
- Scheduling
- Checkout
- Security
Performance Cookies
Used to understand website traffic and improve performance.
Examples may include Google Analytics.
Functional Cookies
Remember preferences such as previously entered information or website settings.
Third-Party Cookies
Certain third-party services embedded on our website may also place cookies.
Examples include:
- Google services
- Payment processors
- Embedded maps
- Scheduling software
These providers maintain their own privacy policies.
Managing Cookies
Most web browsers allow you to manage or disable cookies.
Disabling cookies may limit certain website functionality.
Updates
We may revise this Cookie Policy as technologies or legal requirements change.